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Customer Discovery Interview Script
Generates non-leading customer discovery questions based on the principles of 'The Mom Test'.
Use Case
Use during the validation phase to interview potential customers and gain unbiased insights before writing code.
AI Prompt
Act as a world-class user researcher. I am building a startup in the following domain: [Insert Startup Domain and Problem Solved]. I need to conduct customer discovery interviews to validate our hypothesis without pitching my product. Draft an interview script with 10 open-ended, non-biased, non-leading questions designed to uncover real past behavior, pain points, and spending habits based on the principles of The Mom Test. Provide transition phrases to steer the conversation and tips on how to identify when a user is giving polite, useless compliments versus genuine validation of a problem.
How to Use
- 1Specify your startup's domain and the problem you solve
- 2Generate the script
- 3Print the questions and use them during your next 10 customer interviews
Example Output
Question 1: Tell me about the last time you tried to solve this problem. Question 2: What was the hardest part about that experience? Transition phrase: That is very interesting, let us dive deeper into that specific issue. Tip: If the user says your idea sounds amazing, redirect them by asking how they currently manage this task, as verbal praise is not validation.
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